FAQ

Frequently Asked Questions (FAQ)

1. What ages is this toy suitable for?

The Mexli Wall-Climbing Gecko Toy is recommended for children ages 4–12 years. It’s designed to be safe, fun, and easy to operate for both younger and older kids.

2. How do I control the gecko?

The toy comes with an easy-to-use remote control. Simply use the directional buttons to move the gecko forward, backward, or side-to-side. The remote works up to 10 meters away.

3. Does it climb walls?

Yes! The gecko has floor crawl and wall climb modes. For best results, use smooth surfaces like glass, tiles, or painted walls. Avoid rough or textured surfaces.

4. Is the toy rechargeable?

Yes. The gecko itself is rechargeable via the included Type-C cable. The remote control requires 2 AAA batteries (not included).

5. How long does it take to charge?

A full charge takes approximately 1–2 hours, giving your gecko plenty of playtime once charged.

6. What comes in the package?

Each package includes:

  • 1 × Electric Gecko Toy

  • 1 × Remote Control

  • 1 × Charging Cable

  • 1 × User Manual

  • 1 × Packaging Box

7. Is this toy safe for kids?

Yes. The gecko toy is made from child-safe plastic and soft silicone parts, with no harmful chemicals, making it safe for children to play with under supervision.

8. Can it be a gift?

Absolutely! It’s a perfect gift for birthdays, holidays, Halloween, or any occasion. It encourages active, screen-free play and is loved by both kids and parents.

9. What should I do if the gecko stops working?

Ensure the gecko is fully charged and the remote has fresh batteries. If it still doesn’t work, contact us at support@mexli.com for assistance.